Voice Mail Capabilities

Toshiba’s Strata® CIX™ IP business communication systems, help you manage messages and communicate better. Improve customer service by providing callers with instant attention, responsiveness, and access to information. All Strata CIX Voice Mail systems provide these essential applications.

Automated Attendant

Streamlines operational efficiency by enabling callers to route their own calls and leave messages without receptionist assistance.

Cell Phone Integration

Cell phone integration functionality is included such that callers may reach individuals on their cell phones from the voice mail greeting. Calls that don’t connect are returned to the PBX voice mail.

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Multiple Greetings

Record up to 7 greetings in each mailbox. Easily switch between greetings to state in office, out of office, on vacation, etc.

Phone Recording

Any phone conversation may be recorded into your voice mail box. Simply depress the RECORD button on your phone (which must be one of the programmable buttons) and the conversation is recorded. This feature can be applied to conference calls as well.

Call Routing

Sends callers to the specific extension or department they want. Callers can easily find a person’s extension by using the company directory feature.

Telephone Answering

Offers callers the choice of leaving a message, calling another extension, holding, or being transferred to an operator for assistance.

Voice Messaging

Creates, sends, receives, forwards, and saves voice messages. Users can manage voice messages with ease by simply pressing specific telephone keys.

Call Screening

Requests caller to state their name and company, and announces the calling party by playing the recording to the station user, who can accept or re-route the call

Message Notification

Lets users know when a voice message arrives by any combination of lighting a message waiting light, pager, or calling a home phone, cellular phone, or any off-premise location.

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