On Premise Phone Systems

On Premise Phone Systems

In today’s business world, it is critical to have a business communication solution that will keep you connected with your customers and employees anywhere and at any time. Your business phone is one of the most critical components of your communication success as a business. The right phone will deliver the features you need to ensure every customer call is handled professionally and offers you the tools that you can use to easily manage your staff’s performance.

For more than 27 years, ESI has perfected the desktop phone to work as the hub of your communications. ESI phones are loaded with advanced capabilities, and are incredibly intuitive to use with features you use every day at your fingertips. Each phone is purposefully designed by ESI engineers to work with ESI solutions and deliver the best in communications.

ESI offers both an IP on premise system, eSIP, and a digital system, Communications Server, that handles analog, digital and IP connections without external converters. Digital phones work with any type of cable. The system provides all the popular features such as voicemail to email, app for smart phone, desktop computer app and much more.

Learn more about the features of the ESI Communications Server here.

The following are the ESI Phones that we offer:

ESI eSIP Evolution Series™

The all-new ESI eSIP Evolution Series™ delivers power, performance, flexibility and scalability for small to mid- sized enterprises up to 500 users. With a modular design that uses the very latest advanced standards-based technology, the eSIP Evolution Series is engineered for the communications needs of today, while “future-proofing” your investment with the ability to grow along with your organization in the future. These are some of the benefits:

Easy to Deploy: Comprehensive auto-provisioning and advanced plug-and-play capabilities, combined with an intuitive Metro UI driven by point-and-click configuration, means faster installations.
Power and Performance: The latest powerful technology advancements, including industrial-grade Quad Core processors, T1 DSP voice processors, and extended-life power units with lightning protection. This solution works with SIP/IAX2, PSTN lines, ISDN, T1/PRI, and GSM/3G/4G.
Premium Technology and Features: Enterprise-grade features improve productivity and efficiency by making routine tasks simple, including visual voice mail, dial-by-name directories, conferencing, advanced call handling, call recording, and more!
Secure and Reliable: Gain peace-of-mind with advanced fail-over/redundancy, built-in security, monitoring and reporting capabilities as standard. Additionally, the internal firewall/threat detection and support for TLS and SRTP encryption means that your communications remain secure from unexpected threats to your system.
Mobility with ESI eMobile App: Access voice mails, contact directories, and call recording features from wherever you may be, and always stay available to receive calls from your most valuable clients – even from the beach!

Learn more about the features of the ESI eSIP Evolution Series™ here.

ESI Communications Server

Build your entire telecommunications strategy around one of the powerful ESI Communications Servers, knowing that they will easily adapt as your business needs change. ESI Communications Servers are easy- to- use and feature-rich, allowing your business to communicate like a major player, enhancing your corporate image and projecting a larger organization to your clients and prospects. Unique integration capabilities mean call-processing efficiency at cost savings never before possible. These are some of the benefits and features:

Cost savings: Get all the advantages of an on-premises solution with the option of moving some (or all) of your lines from analog to SIP, freeing up funds that can be utilized for other business needs.
Agility: ESI Communications Servers are highly-advanced and highly-scalable, with flexible architecture that fully supports both digital and IP-based communications so that your system can easily adapt and grow with your business.
Business continuity: Your Communication Server provides security and built-in redundancy to ensure business continuity in case of a disaster.
Productivity: The unique calling features, advanced messaging, and customizable auto-attendant tools let your teams work more efficiently, spending less time on tedious communications tasks and more time getting business done.

Learn more about the features of the ESI Communications Server here.

Learn more about ESI business phones here.

“What I like most about Centric is their service and support. You can get VOIP phones and solutions from many different vendors and I talked to a lot of them. But Centric offered the service agreement and support that we needed. There’s a lot they can do remotely, but when we need or just want a tech on site, they send one. We are not the most organized company and we were going through a lot of staff changes, growth, and moving and Centric was able to work with us, be patient and ensure we got everything we wanted. Our Centric Account Manager even negotiated our internet contract with Comcast when we were moving so all I had to do was sign the paperwork.”

—Krystal Ramseur, MPA Operations Manager, Academy of Hope Adult Public Charter School

“I am writing in regards to your Project Manager. Clark has been my direct contact with you all for the last month, and I wanted to sing his praises to you. As a business manager, I work with many different vendors from all over the country, and I have never worked with anyone as responsive, kind, and considerate as Clark. He responds to every email that I send, usually within 15 minutes or less. And when he responds, he is very clear and thorough with his directions. He also always follows-up, to make sure that my problem has been resolved. He has been an all-around joy to work with. I just wanted to share this, as people are often not recognized for all of the amazing work that they do, and I so appreciate working with someone who makes my job easier!”

—Tulli Dobler , Business Manager Bright Horizons Family Solutions @ Georgetown DC

"AJ has gone above and beyond in resolving some issues VSC had, and I wanted to let you know that. He really knows his stuff! He figured out solutions to multiple issues we were having that were completely unrelated and fairly complex. I really appreciate everything he's done to help us. Just wanted to let you know."

—Aliza Forman, IT Director Veterinary Surgical Centers

"The voice over IP service has been consistent and clear. The capabilities of our new phone system easily met our current needs, and the training, support and service made implementation simple. Most importantly, we are now positioned for business growth, providing the flexibility our clients and employees are looking for from the technology we utilize."

—Scott W. Pohlman, Partner Hale Ball

“Centric has partnered with the Fund a number of years and has been able to provide telecommunications that accommodate our rapid growth and growing globalization. Everyone really enjoys having instant contact with international colleagues by dialing a three-digit extension. We have appreciated their dedication to providing excellent customer and technical service throughout our business relationship.”

—Sarah Yarger, Manager of Technology The Fund For Global Human Rights

On Premise Phone Systems

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