Build better relationships and satisfy customers with Centric Telecom Cloud Call Center

As a business, customer service is key. Your success depends on exceeding customer satisfaction metrics on a consistent basis and ensuring that all of your customers receive the attention they deserve at every step of their journey. By using our Centric Telecom Cloud Call Center, companies enable their teams to handle customer requests and issues … Continue reading “Build better relationships and satisfy customers with Centric Telecom Cloud Call Center”

Present Wirelessly with the Innovative Lifesize Share

When it comes to communication and collaboration, today’s forward-thinking companies want solutions that don’t tether them to a specific desk or even the same room in a company building. Lifesize Share enables companies to host presentations by eliminating the cords of the standard presentation environment. You don’t need a wire to start showing off your … Continue reading “Present Wirelessly with the Innovative Lifesize Share”

Centric Telecom Mobile App

In an increasingly mobile world, many business owners and employees can’t afford to be either out of touch or tethered to a wired desk phone. Business phone system smartphone apps offer business owners a solution that keeps mobile workers in touch anytime and anywhere, so workers don’t have to carry more than one device or … Continue reading “Centric Telecom Mobile App”

What are the Benefits of VoIP?

Voice over Internet Protocol (VoIP) is a type of technology that allows its users to make calls using the Internet rather than the conventional or analog phone system. VoIP works by converting sound into digital voice communication and then transferring it through the Internet. So if you are using a VoIP telephone system, you are … Continue reading “What are the Benefits of VoIP?”