Centric Telecom is a values-based organization that places the needs of our customers and employees at the highest levels.
We are committed to the highest standards of ethics and integrity -- Our reputation should leave no room for doubt when we say something can be done or will be done. We follow through on our commitments.
We provide exceptional customer service -- We go the extra mile and are accountable for our mistakes. We empower our customer service reps to satisfy customers. We always keep cool and are never argumentative with customers. We are respectful of our customers and we are constantly working to create an aura of legendary customer service. We are accessible to our customers, and no one in Centric Telecom is too important, busy or high-ranking to deal with customer issues and concerns
Our focus on quality is non-negotiable -- Any service we offer will be of exceptionally high quality. We always strive to exceed people's expectations. Our technicians are fully trained and certified on our products and services.
We feel and express appreciation -- We are aware that the only reason we exist is to serve the needs of our clients. We always take the time to express appreciation.
We promote and support professional and personal development for all members of our company -- It is important that every person who works here consider it more than just a job; they should be able to grow both professionally and personally.
We are reliable -- We deliver bottom line results; first for our customers, then for ourselves. We expect great things from our employees and in turn, that means our customers can expect great things from Centric Telecom.