About Us

Since 2004, Centric Telecom has been a leading telecommunications company, serving Northern Virginia, Maryland, Washington, D.C., and throughout the United States. From new phone systems and voice/data cabling to cloud based applications and hosted VoIP, we are your resource for streamlined telecommunication products.

More Than Two Centuries of Combined Experience!

Conceived and built by professionals with more than a combined 200 years in the telecommunications business, Centric Telecom’s goal is to be your one-stop shop for your business’s telecommunication needs! Not only do we design platforms to maintain superior reliability and quality, we also install, service, and maintain them with the highest level of customer satisfaction.

We Provide Exemplary Service

At Centric Telecom, we measure our success by the success of our customers. Our McLean-based Support Engineers are industry renowned as the most highly trained, most helpful professionals in the business communications market. These communications experts are dedicated to providing rapid, knowledgeable responses and permanent resolution to ensure our customers are getting the most from their communications.

Here are some other reasons you should choose us!

We have high employee retention, so customers get to have the same tech over and over again! We expect great things from our employees and in turn, that means our customers can expect great things from Centric Telecom.
We are “future proof”. With our hosted system, there’s no worry about changing technology. Upgrades are simple, included, and occur automatically!
Our hosted solutions “survive” outages such as power and internet. In other words, your phone system can automatically be routed to another phone number, auto attendant, or cell phone.
We provide customized training materials for the end user on how to use their phone system.
Our systems can be managed remotely, for faster response time to changes and technical issues.
Not every telecom firm provides systems and cabling.

Our Focus on Quality is Non-Negotiable

We are committed to the highest standards of ethics and integrity. So, our reputation should leave no room for doubt. We follow through on our commitments and our focus on quality is non-negotiable. Our clients can be assured that any service we offer will be of exceptionally high quality, and will exceed their expectations.
Contact us for a consultation and you will wonder how you ever did business without us!

“LSNV selected Centric Telecom as our telecom provider in November 2011 after a full telecom purchasing search process. Centric was selected based on their industry knowledge, excellent reputation in the marketplace, and their overall professional demeanor. While this was prior to my joining LSNV, I understand that our Deputy Executive Director and Intake Manager at the time were impressed with how Carrie and Larry took the time to understand our very complex office network of offices dispersed all over N. Virginia, all of the challenges of our old phone system, and asked a lot of questions about how we function at the different department levels.

They submitted a solution that completely replaced all our equipment, internet and voice at our sites as well as data cabling as needed to accommodate the new technology. It was cohesive and innovative, giving us the latest technology for the time, increasing our efficiency and productivity while allowing us to provide better service to our clients though shorter hold times, etc.

I have enjoyed working with Centric Telecom since I joined LSNV in early 2013. We recently went through the process a second time and upgraded our on-premise phone system with Centric’s cloud phone system solution. We are currently in discussion with them about updating our call center solution. As you can see, Centric Telecom is a technology partner not just our vendor.”

Kwame Pobee, IT Manager LSNV

"Centric Telecom installed hosted VoIP service in multiple locations for us in 2014. The staff was great and patient training us on the new systems and worked out special programming for our customized needs. Quick and responsive!"

—Sandy C. Georgetown Insurance Service, Inc.

"The voice over IP service has been consistent and clear. The capabilities of our new phone system easily met our current needs, and the training, support and service made implementation simple. Most importantly, we are now positioned for business growth, providing the flexibility our clients and employees are looking for from the technology we utilize."

—Scott W. Pohlman, Partner Hale Ball

“What I like most about Centric is their service and support. You can get VOIP phones and solutions from many different vendors and I talked to a lot of them. But Centric offered the service agreement and support that we needed. There’s a lot they can do remotely, but when we need or just want a tech on site, they send one. We are not the most organized company and we were going through a lot of staff changes, growth, and moving and Centric was able to work with us, be patient and ensure we got everything we wanted. Our Centric Account Manager even negotiated our internet contract with Comcast when we were moving so all I had to do was sign the paperwork.”

—Krystal Ramseur, MPA Operations Manager, Academy of Hope Adult Public Charter School

"We have been using Centric for all our telecommunications services for the last ten years or so when we replaced our aging mechanical systems with new technology. This includes multiple buildings and phone systems in diverse geographic locations throughout St. Mary's County. We have found Centric to be highly skilled, reliable and professional throughout the years. They have always been available and ready to assist, no matter how minor the issue. Their professional technicians are quite adept at problem solving, either on scene or remotely, and down time has been kept well under our requirements. We have presented them with many programming and installation challenges and they have performed flawlessly. It has truly been a pleasure doing business with them. I highly recommend their services"

Robert J. Fehn Sr., IT Director St. Mary County Metropolitan Commission

About Us

OUR PARTNERS :

Comprehensive Solutions: