About Us

Since 2004, Centric Telecom has been a leading telecommunications company, serving Northern Virginia, Maryland, Washington, D.C., and throughout the United States. From new phone systems and voice/data cabling to cloud based applications and hosted VoIP, we are your resource for streamlined telecommunication products.

More Than Two Centuries of Combined Experience!

Conceived and built by professionals with more than a combined 200 years in the telecommunications business, Centric Telecom’s goal is to be your one-stop shop for your business’s telecommunication needs! Not only do we design platforms to maintain superior reliability and quality, we also install, service, and maintain them with the highest level of customer satisfaction.

We Provide Exemplary Service

At Centric Telecom, we measure our success by the success of our customers. Our McLean-based Support Engineers are industry renowned as the most highly trained, most helpful professionals in the business communications market. These communications experts are dedicated to providing rapid, knowledgeable responses and permanent resolution to ensure our customers are getting the most from their communications.

Here are some other reasons you should choose us!

We have high employee retention, so customers get to have the same tech over and over again! We expect great things from our employees and in turn, that means our customers can expect great things from Centric Telecom.
We are “future proof”. With our hosted system, there’s no worry about changing technology. Upgrades are simple, included, and occur automatically!
Our hosted solutions “survive” outages such as power and internet. In other words, your phone system can automatically be routed to another phone number, auto attendant, or cell phone.
We provide customized training materials for the end user on how to use their phone system.
Our systems can be managed remotely, for faster response time to changes and technical issues.
Not every telecom firm provides systems and cabling.

Our Focus on Quality is Non-Negotiable

We are committed to the highest standards of ethics and integrity. So, our reputation should leave no room for doubt. We follow through on our commitments and our focus on quality is non-negotiable. Our clients can be assured that any service we offer will be of exceptionally high quality, and will exceed their expectations.
Contact us for a consultation and you will wonder how you ever did business without us!

“What I like most about Centric is their service and support. You can get VOIP phones and solutions from many different vendors and I talked to a lot of them. But Centric offered the service agreement and support that we needed. There’s a lot they can do remotely, but when we need or just want a tech on site, they send one. We are not the most organized company and we were going through a lot of staff changes, growth, and moving and Centric was able to work with us, be patient and ensure we got everything we wanted. Our Centric Account Manager even negotiated our internet contract with Comcast when we were moving so all I had to do was sign the paperwork.”

—Krystal Ramseur, MPA Operations Manager, Academy of Hope Adult Public Charter School

"I am writing in regards to your Project Manager. Clark has been my direct contact with you all for the last month, and I wanted to sing his praises to you. As a business manager, I work with many different vendors from all over the country, and I have never worked with anyone as responsive, kind, and considerate as Clark. He responds to every email that I send, usually within 15 minutes or less. And when he responds, he is very clear and thorough with his directions. He also always follows-up, to make sure that my problem has been resolved. He has been an all-around joy to work with. I just wanted to share this, as people are often not recognized for all of the amazing work that they do, and I so appreciate working with someone who makes my job easier!"

—Tulli Dobler , Business Manager Bright Horizons Family Solutions @ Georgetown DC

"AJ has gone above and beyond in resolving some issues VSC had, and I wanted to let you know that. He really knows his stuff! He figured out solutions to multiple issues we were having that were completely unrelated and fairly complex. I really appreciate everything he's done to help us. Just wanted to let you know."

—Aliza Forman, IT Director Veterinary Surgical Centers

"The voice over IP service has been consistent and clear. The capabilities of our new phone system easily met our current needs, and the training, support and service made implementation simple. Most importantly, we are now positioned for business growth, providing the flexibility our clients and employees are looking for from the technology we utilize."

—Scott W. Pohlman, Partner Hale Ball

"Centric has partnered with the Fund a number of years and has been able to provide telecommunications that accommodate our rapid growth and growing globalization. Everyone really enjoys having instant contact with international colleagues by dialing a three-digit extension. We have appreciated their dedication to providing excellent customer and technical service throughout our business relationship."

—Sarah Yarger, Manager of Technology The Fund For Global Human Rights

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